Dispute & Conflict Resolution




Consulting Services

Who We Are

Dispute & Conflict Resolution International (DCRI) is a firm, established in April 2016 to provide Mediation services and Mediation training in organisations and communities in both public and private sectors with the aim of enabling people manage disputes and conflicts arising amongst them and to secure peaceful co-existence and harmony in their daily lives.

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What is a mediation?

Called to be peace makers

Mediation is a form of third party intervention in a conflict with the stated purpose of contributing to its abatement or resolution through negotiation. In a situation where two or more parties to a conflict find it difficult to manage and resolve their conflict on their own, it may be appropriate to recommend an impartial outsider to help in resolving the conflict situation.

Successful mediation depends not only on the mediator’s knowledge and skill about conflict and conflict management, but also on his prestige and authority, originality of ideas, access to resources and ability to act unobtrusively.

Must I be in legal profession to be a mediator?

Mediation is not a legal or judicial skill. It is not necessary for a mediator to be a lawyer or a judge or to be conversant with the law.

The need for trained Mediators grows from day to day, as disputes arise. As more and more people appreciate the disillusionment of resorting to litigation, we can expect the demand for Mediators to grow.

As the Judiciary extends its use of mediation to rural areas many more qualified Mediators will be needed.

Why should you train?

Mediation helps people reach agreements, rebuild relationships, and find permanent solutions to their disputes. It is a process that lets people speak for themselves and make their own decisions.

The purpose for training will be to build capacity for civic leaders and other community elders to mediate disputes in the neighbourhoods where they occur therefore diffusing tension and ensuring that there is permamnent peace and prevention of violence.

What we believe in

Our Vision

Individuals and society working in harmony and with peace of mind.

Our Mission

DCRI’s mission as a Mediation services organisation is to live with our customers in order to understand their business processes and practices and then to excel in providing them with resolutions and services which facilitate and promote harmony in society.

Our Core Values

Respect: We treat each other as individuals and value each other’s strengths, experiences and views.
Professionalism: We are committed to excel in our work and take responsibility for our actions.
Teamwork: We complement and support each other to pursue our shared vision and goals.

"Mediation is one of the most effective tools of non-violence. It can turn parties away from conflict, towards compromise."

Miroslav Lajcak

Why Choose Us

Dispute & Conflict Resolution International (DCRI) is an organization that exists with the express purpose of creating a harmonious society through mediation of existing disputes, increasing conflict competence among people to minimize conflicts and raising mediators in society by training people who can intervene and support others in conflict so that they can find their own solutions to their disputes.
DCRI offers to provide customized Mediation training to impart the necessary mediation skills. Our mission is to provide the best training in society and enable basic mediation and conflict management for use at home, in the workplace and within Churches.

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